UK-managed · Talent in the Philippines
Get your week back. Hand the jobs you don’t have time for to your own VA.
Pre-vetted virtual assistants in the Philippines. You direct the work; our UK team handles the HR and backs you up.
Free · Takes 3 minutes
Answer a few questions about your week. We send you two things:
Free with your VA plan
50 jobs you could hand over this month
The jobs that eat a property operator's week, and how to hand each one over.
- Which jobs to hand over first, and which to keep
- How to train a VA on a task in an hour
- The mistake most people make with their first VA
The Mango Workspace
Everything you need to run your VA. Included, not extra.
Our own software, built for working with a VA and included from day one. See what’s happening at a glance, change priorities whenever you need to, and keep tasks, messages and hours in one place. Nothing extra to buy, nothing complicated to learn.
- See everything
- Change it any time
- No extra apps
- Easy from day one
Always know what they’re doing
Your VA clocks in and out and provides you with regular daily and weekly updates, so you can be sure of what they are doing.
You only pay for hours worked
Your monthly price is fixed, and adjustments are made automatically to ensure you only pay for hours worked.
Tasks, briefed once
Assign work, set priorities and deadlines. Your VA picks it up, tracks progress and keeps you updated, all within your own workspace.
Messages in one place
You, your VA and your account manager, in one place, linked to the work taking place. It even integrates with the apps you like to use, such as WhatsApp.
Your processes are written down
Tools to easily record every process or recurring task. Your VA signs it off, and signs again when it changes. If your VA ever changes, the procedure stays with you.
HR support for small businesses
We give you the support to get the best from your VA while staying compliant, without it eating into your time.
What we do
Two ways to work with us
Have us handle everything, or have us find the person and manage them yourself.
Managed VA Service
Your dedicated VA, fully managed. We handle their contract, pay, onboarding, performance and timesheets, and you get the workspace.
- Dedicated VA, not shared across five clients
- A UK account manager who runs the relationship
- The Mango Workspace included
- We replace and retrain if it isn't working
VA Placement
We source, vet and test candidates so you don't have to. You get a shortlist, hire directly and manage them yourself.
- Up to 3 shortlisted candidates, pre-vetted and test-tasked
- Onboarding support and SOP templates
- You contract with and manage them yourself
- 7-day replacement guarantee
How it works
Six steps. We do most of them.
2 weeks
from first call to a working VA
3 hours
of your own time, in total
- STEP 1
A quick call
We work out if a VA is right for you.
You: 30 min - STEP 2
We write the role
Tasks, tools and hours. You approve it.
You: A quick read - STEP 3
We find the people
We screen and interview every candidate.
You: None - STEP 4
You choose
Meet two or three people. Pick one.
You: 1–2 hours - STEP 5
We set it up
Workspace, access and the first procedures.
You: 1 hour - STEP 6
Your VA starts
You direct the work. We handle HR, pay and support.
You: Day-to-day direction
Questions
The things people ask on the call
How is this different from hiring on Upwork or OnlineJobs.ph myself?
You can absolutely do that, and it's cheaper. What you take on is the recruiting, the vetting, the contract, the payroll, the timezone management, the performance conversations, the data-protection paperwork, and the rehire when it doesn't work out. We do those, and you get a workspace to run the day-to-day in. If you enjoy the management side, use our Placement service instead and keep the ongoing fee.
What hours will my VA work?
We recruit for UK-hours coverage as standard. Where a role genuinely suits overnight or split cover, we'll say so when we build the role profile.
What happens if it isn't working out?
Tell your account manager. We diagnose first. Most problems are a briefing or a process problem rather than a person problem, and those we fix. If it really is the wrong person, we replace them at no additional placement cost, and your SOPs mean the replacement starts from something rather than nothing.
Do I need to buy any software?
No. Tasks, messaging, time tracking, reporting and document storage are in the workspace and included in the monthly fee. If you already use your own tools, your VA will work in those instead, and the workspace still keeps the record.
How long until someone is actually working?
Around two weeks from the first call to a working assistant for most roles.
When do I pay?
Monthly, in arrears: you pay for a month after it has been worked. The one-off onboarding fee is the only thing paid before your VA starts.
Is there a contract?
The Managed VA Service has a three-month minimum term and then runs monthly. Placement is a one-time fee with no ongoing commitment.
Is the VA an employee?
No. VAs work as self-employed contractors. On the Managed service they are contracted to us: we handle the contract, pay and performance, and you brief the work. On Placement, you contract with them directly.
About us
Great talent deserves a better introduction
Mango & Co. was built because great remote talent deserves a better introduction. We pair UK-based management with pre-vetted professionals in the Philippines to give our clients reliable, affordable support, and to give our VAs a proper career rather than a gig.
We came at this from the operator's side rather than the recruiter's. Our founder runs a UK property business, has hired and managed offshore teams for it, and built Mango & Co. out of the systems that made that work. That's why the software came with the service instead of after it.
We currently work with property professionals across the UK and are expanding into coaching, consulting and growing SMEs.
Connect with us on LinkedInWill a VA work for your business?
Answer a few quick questions and get a free plan for your business: whether a VA would work for you now, what they would take off your plate, and what it costs next to a UK hire. If you would rather just talk, the call is there too.
Get your free VA plan